For product teams

The first alert
shouldn’t be
a customer.

Your team ships every week and shares the pager. Bring uptime, certificates, DNS and scheduled jobs into one place, page whoever is on call when a failure is confirmed, and keep customers informed while you fix it.

On-call and escalation from Starter (€29/month).
Pro adds unlimited team members and SSO.

INCIDENT / ESCALATIONIllustrative flow
checkout.relay.example

Paged in order.
Stopped by a person.

01 / AT 0 MIN

On call

Paged in Slack
02 / AT 10 MIN

Backup

Not paged
Acknowledged after 4 minutes. Escalation stops.

The person on call takes the incident. No further step fires, and the incident shows who acknowledged it.

One incident, one ownerAcknowledged · Remaining steps skipped

Example behavior only. No live checks or notifications.

Try both scenarios. See when the next person is paged.

On-call & escalation from StarterAdmin, operator, member & viewer rolesSlack · Teams · PagerDutyEU-hosted
Shared responsibility, scattered signals

Less time chasing signals.
More time fixing things.

When the uptime alert, the certificate email and the DNS change arrive in different places, someone has to connect them before anyone can act.

01 / LOST TIME

The issue hides
between the tabs.

You find the uptime alert. Then the certificate email. Then the DNS change. Now you have to work out what matters.

Bring the context into one workspace.
02 / ALERT FATIGUE

Every ping feels
like an emergency.

A noisy connection can look like an outage. Repeated false alarms make the next notification easier to ignore.

Confirm failures before paging.
03 / NO CLEAR OWNER

Everyone saw it.
Nobody took it.

An alert in a busy channel reaches the whole team and belongs to no one. By the time someone asks who is on it, a customer has already written in.

Page one person, then the next.
Share the pager, not the chaos

One incident.
One owner.

Decide who hears about a confirmed failure first, who comes next if nobody answers, and where everyone else follows along.

01

Verified before anyone is paged.

A failed HTTP uptime check is re-tested from a second region first. That filters most single-location connection problems before they wake anyone up.

02

The person on call first, then the next.

On-call schedules work out who is on duty in the schedule’s own timezone. Escalation policies page the next step after the wait you set, and an acknowledgement stops them.

03

One message per channel, not twenty.

Each channel gets a confirmed incident once. A check that keeps flipping sends one flapping notice, and each channel can keep its own quiet hours.

Explore on-call and escalation

Check intervals describe how often scheduled checks run. They are not a guarantee of detection or notification time, and verification does not eliminate every false alert.

A digital storefront protected by a network of monitoring signals
Relay.Illustrative status page

Checkout errors

Identified · A fix is being deployed.

Web appOperational
Checkout APIDegraded

Fictional service and incident.

Keep customers in the loop

Fewer tickets.
Clearer updates.

Support should not have to guess while engineering investigates. A status page shows the affected service and your updates, and subscribers hear about them without asking.

  • Confirmed uptime and SSL failures open the incident and flag the affected component.
  • Visitors subscribe by email or follow the RSS, Atom and JSON feeds.
  • Maintenance windows keep planned work from opening incidents or paging anyone.

Starter includes five status pages on your own domains. Pro has no limit.

Explore status pages
Fits the tools you already use

Automate it.
Or just ask.

What you do in the dashboard, you can also do over the API, and AI assistants can read your monitoring through Hoppla’s MCP server.

REST API

Script your setup.

A documented REST API with an OpenAPI description. Read-only on Free, full access from Hobby.

Read the API docs
WEBHOOKS

Feed your own systems.

Send incidents and warnings to your own endpoint as JSON, signed with HMAC-SHA256 once you set a secret.

Explore notifications
MCP

Ask your assistant.

Connect Claude, Cursor or another MCP client to ask about monitors and incidents. Read-only by default; acting on an incident needs a write scope you grant.

Set up the MCP server
Switching from another tool?

Run both side by side.
Switch when you trust it.

Import your monitors from one of eight tools, then run Hoppla alongside your current tool for 24 hours or 7 days. Compare the results as a team before you move the pager.

Discuss migration in early access
Tools Hoppla can import from
  • Oh Dear
  • Uptime Robot
  • Better Stack
  • Pingdom
  • StatusCake Beta
  • Cronitor Beta
  • Healthchecks.io Beta
  • Statuspage

Check which monitor types, schedules and history your provider’s import covers before moving. Beta importers follow the provider’s documented API and are not yet proven on a live account.

Plans for teams

Share the response.
Keep the bill simple.

Starter brings on-call and every channel. Pro removes the member limit when more of the company shares the pager.

Early access

These are planned prices. Join the waitlist for onboarding; access follows as places open.

Compare every plan
Teams sharing the response

Starter.

€29/ month

Billed monthly. No per-seat pricing.

  • 50 monitors
  • 30-second checks
  • 5 team members
  • On-call & escalation policies
  • 5 status pages + custom domains
  • 183 days of data history
Get early access: Starter
More people, more services

Pro.

€99/ month

Billed monthly. No per-seat pricing.

  • 250 monitors
  • 30-second checks
  • Unlimited team members
  • SSO / OIDC
  • Unlimited status pages
  • 365 days of data history
Get early access: Pro
Just you for now?

Free and Hobby cover the first few services for one person, with email, Slack, Discord and webhooks.

See plans for founders

Monthly prices shown. Starter is €278 when paid yearly (€23.17/month), Pro €950 (€79.17/month). Every paid plan starts with a 14-day free trial. All prices are total prices. No VAT is charged or shown, under the German small-business rule (§ 19 UStG). See the pricing page for the full comparison.

Questions teams ask

Clear answers.
Then back to shipping.

Which plan includes on-call?

On-call schedules and escalation policies are included from Starter, with five team members. Pro removes the member limit and adds SSO / OIDC. The pricing comparison lists every allowance.

How does an escalation stop?

When someone acknowledges or resolves the incident, no further step fires. If nobody answers and the policy runs out of steps, it can start again from the top, up to ten times.

Do we still need PagerDuty?

Not to page your own team: Hoppla has its own on-call schedules and escalation, with no per-seat pricing. If PagerDuty already routes your alerts, connect it as a channel from Starter.

Can someone help without changing settings?

Yes. The operator role manages monitors, incidents, maintenance and status pages, but not the team, its settings or billing. The viewer role can read everything and change nothing.

Does a second region prevent every false alarm?

No. A failed HTTP uptime check is re-tested from a second region before anyone is paged. That filters most single-location connection problems, but it cannot rule out every false alarm or detect a failure the moment it starts.

Where is our data hosted?

In the EU. Checks run from Germany and Finland. The security page and privacy policy have the details.

Know before your customers do

Give the next incident
a clear owner.

Bring your team’s monitoring, paging and customer updates into one place.

Get early access

Plan details as of September 2026. See current plans